Jumpstart your banking career with our free Banking Job Readiness Course. In this course you’ll explore banking roles, meet local employers and hone in-demand customer service skills.
BENEFITS OF ATTENDING
- Explore banking products and job roles
- Make local bank connections through guest lectures and facility tours
- Learn essential customer service skills that hiring managers seek
- Wow employers with your new resume and practiced interview skills
Registration is now closed. Please contact Samantha at 781-382-5057 for assistance.
Brought to you in partnership with:
Classes will be held at the Woburn Community Resource Center at 400 West Cummings Park, Suite 6350 and students will visit two Woburn banks
No prior banking experience required
Class is free but space is limited to allow for a personalized learning experience. Students are asked to commit to all six classes.
CLASS SCHEDULE
| Date | Time | Topic |
| Wednesday March 11 | 4:00 – 5:30 pm | Banking products, what employers look for in job candidates |
| Saturday March 14 | 9:30 – 11:30 am | Creating a welcome environment– customer service drivers |
| Wednesday March 25 | 4:30 – 6:30 pm | Conflict management – From frustrated to loyal customer |
| Wednesday April 1 | 9:30 – 11:30 am | Creating a referral network, upselling & cross selling |
| Saturday April 4 | 9:30 am – 1 pm | Conversational skill mastery & emotional intelligence |
| Wednesday April 8 | 4:30 – 6 pm | Work on your resume and interview skills |