Divisions & Services

Services Division

The Services Division is the smallest and least visible of the Woburn Police Department’s three divisions. It consists of a captain, a lieutenant, two sergeants and four officers. The department’s non-sworn staff are included in the division.

Services Provided

The Services Division provides technical support services to the rest of the department, as well as, assisting with and overseeing court activity for the Department.


  • Facility Maintenance
  • Communications Systems
  • Computer Operations (including support of the Fire Department)
  • Department Training
  • Evidence and Recovered Property Control
  • Development of Policies, Procedures and Practices
  • Accreditation Compliance and Management
  • Grant Application, Compliance and Reporting
  • Crime Analysis
  • False Alarm Processing and Billing
  • Records Management (Police incident reports, Traffic crash reports, Traffic citation processing)
  • Department Business Processing (Accounts payable & receivable, department insurance processing)
  • Firearms Permit Processing
  • Parking Ticket Processing and Collections


  • Crime Prevention Unit
  • Animal Control
  • Crime Analysis Control

Detective Division

This division is commanded by a captain, and consists of two lieutenants, four full time detectives, two narcotics detectives, a domestic violence officer, and a juvenile services officer.

Screening Process

The Detectives investigate crimes assigned to them by a formal screening process. This process considers the information provided:

  • On field reports and investigations made by patrol officers
  • Victim statements
  • Witness statements

This process ensures that time will not be wasted on cases where there is no likelihood of closure, and allows more focused and detailed efforts on those cases where the case can be cleared.


Cases can range from murder to annoying telephone calls. Reported sexual assaults are investigated, as are child physical and sexual abuse cases. A detective is available to respond to:

  • Larcenies with large property losses
  • Residential and commercial breaks-ins to gather fingerprint and other evidence
  • Robberies
  • Sudden, unexplained or unattended deaths
  • Other events as needed

The detectives handle many cases considered informational where the case is considered cleared (the perpetrator has been identified) and victim is contacted advising them of the courses of action open to them.

The Detectives Division is available for fingerprinting. Fingerprints can be requested on Tuesday and Friday between 9am – 11am. You must be a Woburn Resident or work in the City of Woburn.

Patrol Division

The heart and soul of the Woburn Police Department is the Patrol Division. Patrol is the largest and the most visible part of the department, and the part of the department that most people come into contact with.

Patrol Division is commanded by a captain, who is assisted by an administrative sergeant. Patrol has four lieutenants, five sergeants, and 38 patrol officers. Two reserve patrol officers are assigned to patrol on a full time basis.

The Traffic Bureau is a subunit of Patrol Division and consists of a sergeant and three patrol officers.

Traffic Bureau

The Traffic Bureau has overall responsibility for the enforcement of state traffic laws as well as city ordinances regarding traffic. The Bureau consists of one sergeant and three full time officers. Patrol officers are assigned to traffic enforcement as manpower availability allows.


  • Enforcement of traffic laws
  • Infant and child car seat installation demonstrations
  • Investigation of all serious and fatal traffic accidents that occur on city roadways
  • Other traffic related duties
  • Traffic surveys and traffic counts to aid in establishing speed limits

Traffic Hearings

The Bureau also represents the department Woburn District Court for traffic complaint hearings and trials. There is a weekly average of 50 citation hearings.

School Crossing Guards

The unit also is responsible for the supervision of the school crossing guards. This includes training, CPR and basic first aid training, and equipping the guards with uniforms and signs.


The bureau makes use of motorcycles as well as regular road vehicles.

Helpful Resources

Registry of Motor Vehicles